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Orders & Shipping

 

Our Guarantee

 

We guarantee our pecans and products.  If for any reason you are not satisfied with your purchase, we will happily replace the package or refund your purchase price whichever you desire.


How to Order

  • Online, www.stillwatermarket.farm.  Use the search box to look for any of our products.
  • Call in your order: 903-515-3502
  • Email your order to Ronda, our Market Manager.
  •  Come to see us at: 109 W. Main, Chandler, Texas 75758 one block south of  Hwy 31 @ Hwy 315 (the light) turn onto Main St. parallel to the Railroad Tracks.  The shop has bright lime green doors.



Return Policy

Refunds are only issued on unopened products within 30 days with a receipt.

 

Local Pickup

We offer free pick-up in our store in Chandler, TX.


Shipping

All of our products are carefully packaged and wrapped to protect them during shipment and assured of freshness when they arrive.  Chocolates are only shipped October through April.  Please supply a full street address for each shipment. (No P.O. Boxes)  Shipping is handled via UPS/Fed Ex Ground.  For shipping cost for deliveries with the continental U.S. please note the shipping costs below.  All claims for damage must be made to the carrier upon delivery.  Call to shipping estimates to Alaska, Hawaii and outside the U.S.

 

Order Total                           Shipping

$1—$30                                  $10

$30.01—$69                           $11

$70.01—$100                         $13

$100.01—$140                       $15

$140.01—$199                       $19

199.01—                                 $21

 

Sales Tax

Orders shipped to a Texas address require a sales tax of 8.25% applied to both the product and shipping costs. 

 

Payment

Make checks to: Stillwater Farm Market Store.  We accept Visa, Mastercard, Discover and American Express.